SKO Season is Here: How to Maximize the Power of Having Everyone in the Room

Misalignment among go-to-market teams—Sales, Marketing, Customer Success, and others—can slow deal velocity, muddle messaging, and jeopardize customer retention. Despite sharing common goals, siloed strategies and disconnected workflows often hinder revenue growth. The SKO (Sales Kickoff) is your chance to fix this. By bringing everyone into the same room, you can break down barriers, align on strategy, and transform cross-functional collaboration into a competitive advantage. As the SKO season approaches, revenue leaders are busy planning agendas, setting strategic goals, and preparing to energize their teams for the year ahead. While SKOs are traditionally used to align on strategy, conduct training, and…

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Top Traits of a Successful Marketer: Insights from over 15 Years in the Field

As someone who’s seen success in both marketing and sales, Tijana Rackov has a unique perspective on what it really takes to thrive in these fields. Her experience has shown that while metrics and trends matter, long-term success is built on qualities that go deeper—qualities like creativity, adaptability, and an unrelenting drive to solve problems. If you’re hiring for a marketing role or looking to sharpen your own skills, here’s Tijana’s advice on the key traits that truly set successful marketers apart. Thanks, Elizabeth! Having spent years across marketing, sales, and operations, I’ve seen firsthand that the best results come…

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The Power of Storytelling for Revenue Roles: Leveraging the PART Framework

In revenue-generating or revenue-enabling roles like sales, marketing, sales enablement, customer success, and account management, data and strategy are crucial. But what often gets overlooked is the power of storytelling—the ability to connect with prospects, customers, and stakeholders on a human level by presenting information in a way that resonates emotionally and logically. Whether you’re pitching a new product, nurturing a long-term relationship, demonstrating your product’s capabilities, or presenting quarterly results, storytelling can make your message more compelling and memorable. One of the most effective ways to structure a story is through the PART framework: Problem, Action, Results, and Trigger.…

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Leveraging the PART Framework in Marketing Content

I have written quite extensively about our PART framework lately and how to leverage it for sales and customer success. In a recent conversation, I confided to a colleague of mine with a strong background in marketing and content development that content writing is quite an exhausting endeavor for me. I have lots of experience and lots of stories in my head, yet often I sit in front of a blank screen trying to figure out how to get started. How do I convey what is in my mind in a concise and meaningful way, in a written form, without…

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